Who We Are

Job Openings

Become a part of our team! We are hard at work improving the health of Cass County and surrounding communities.


Position: Bilingual Front Desk Coordinator

Reports to: Practice Manager

Location: Belton, Missouri

Deadline: Until filled

Position Summary

Cass County Dental Clinic is looking for a compassionate, positive person to add to our team! Candidate is responsible for answering phones, scheduling appointments, obtaining necessary patient information and handling patient inquiries. Applicant must be professional, detail-oriented and able to multi-task. Dental front office or Medicaid billing experience a plus but not necessary. Hours are 7:45 a.m. to 5:00 p.m. Monday through Thursday and 7:45 a.m. to 1:45 p.m. on Fridays. Hours subject to change to accommodate one day per week for evening appointments during the school year.

  • >>> Bilingual front desk coordinator job description

    Duties and Responsibilities

    • Obtains all necessary information and documentation from clinic patients
    • Utilizes dental software to accurately input all patient & insurance information, and schedule appointments for dental services
    • Verifies each patient’s insurance eligibility on the day of the scheduled appointment
    • Checks service histories prior to appointments & accurately documents in patient record
    • Reinforces proposed dental treatment and schedules appointments based on the dentist’s treatment plan
    • Through Solution Reach, monitors recall appointment reminders, makes confirmation calls, and monitors patient appointment status and history
    • Accurately documents all patient contact in the patient’s account notes—this means updating spelling of name, confirming addressing, DOB, insurance information is accurate once patient fills out patient registration—accuracy in information is vital!
    • Ensures that all patient paperwork is filled out completely and promptly scanned into the patient chart—check that all areas and signatures have been accounted for
    • Collects patient payments at time of service and maintains a balanced cash drawer
    • Maintains an appropriate supply of office supplies by properly disposing and replacing outdated products and writing list of products needed on supply lists
    • Maintains all original copies of paperwork and makes copies as necessary to ensure an adequate supply (patient registration, appointment policy, etc.)
    • Explains importance of maintaining appointment sequence to every patient
    • Discusses complications that may result if the patient fails to complete the treatment plan
    • Translates for other staff members, when language assistance is needed
    • Maintains compliance with HIPAA, OSHA, & CDC standards
    • Responsible for the maintenance & cleanliness of the front office, break room, waiting area, and restrooms
    • Recognizes emergency situations and follows established emergency protocols
    • Any other duties as delegated by the Dentist Director of Dental Programs or Practice Manager

    Qualifications

    • Proficient in both English and Spanish language skills (this is a MUST)
    • Ability to relate well with patients and other healthcare personnel
    • Proficient at computer use
    • Quick learner who does not hesitate to ask for help when needed
    • Positive & professional team member
    • Social and cultural sensitivity appropriate to ethnically and economically diverse patient- and employee-base
    • Excellent organization skills
    • Impeccable attention to detail
    • Effective time management
    • Willingness to educate patients and the community in health maintenance and the role of the health care team
    • Ability to prioritize tasks
    • Commitment to expanding access to care for the under-served

    Education and Experience

    • High School Diploma or Equivalent
    • 1 year experience working in customer service or as a receptionist in a healthcare setting
    • Experience working with dental software is preferred, but not required
    • Willing to train the right person!

Position: Part-time Registered Dental Hygienist

Reports to: Practice Manager and works under supervision of part-time dentist

Location: Harrisonville, Missouri

Position Summary

The dental hygienist is responsible for providing quality dental hygiene services to patients of Cass County Dental Clinic. The part-time dental hygienist will work every Wednesday and Thursday for a total of 14 hours per week at Cass County Dental Clinic, located at 103 Oriole St., Harrisonville, MO 64701.

  • >>> Part-time registered dental hygienist job description

    Duties and Responsibilities

    Works in collaboration with the Dentist to provide comprehensive preventive dental hygiene services to all patients, including but not limited to:

    • Reviews all medical histories at every visit
    • Utilizes dental software to accurately chart all existing dental restorations, oral conditions, and proposed treatment, as dictated by the Dentist
    • Assesses need for appropriate radiographs
    • Acquires diagnostic digital intraoral and panoramic radiographs when indicated
    • Performs oral cancer screening/soft tissue evaluation
    • Performs initial & annual periodontal assessment on all patients to include gingival description; American Academy of Periodontology Classification and American Dental Association Case Type (on persons ages 13+)
    • Provides appropriate dental hygiene services, including prophylaxis, fluoride (SDF & varnish) & sealant application (resin & glass ionomer), and nonsurgical periodontal therapy
    • Administers local anesthesia for periodontal patients and for operative patients when requested by the Dentist
    • Administers and/or monitors nitrous oxide, upon request by the dentist
    • Discusses all procedures, responds to patient/parent questions, and obtains informed consent for all dental hygiene procedures
    • Accurately documents informed consent, refusal, and treatment options in patient record
    • Accurately documents all procedures in the patient record

    Works in collaboration with the Dental Assistants to ensure safety of dental clinic staff and patients, including but not limited to:

    • Ensures proper sterilization & disinfection techniques
    • Responsible for the maintenance & cleanliness of the dental hygiene operatory and sterilization area
    • Recognizes emergency situations and follows established emergency protocols
    • Maintains compliance with CDC, HIPAA, and OSHA standards
    • Any other duties as delegated by the Dentist or Practice Manager

    Assures integration of patient education into all aspects of dental hygiene treatment:

    • Educates patients on their homecare status and techniques to improve plaque control
    • Incorporates parent/guardian into education regime for every child
    • Explains importance of maintaining appointment sequence to every patient
    • Discusses complications that may result if the patient fails to complete the treatment plan
    • Provides anticipatory guidance, nutritional counseling, and tobacco/nicotine cessation, when applicable

    Qualifications

    • Current Missouri license to practice Dental Hygiene
    • Current CPR/BLS Certification
    • Certified to administer nitrous oxide and local anesthesia
    • Ability to relate well with patients and other healthcare personnel
    • Social and cultural sensitivity appropriate to ethnically and economically diverse patient- and employee-base
    • Willingness to educate patients and the community in health maintenance and the role of the health care team
    • Ability to work well in a face-paced environment
    • /impeccable attention to detail and complete and accurate record-keeping
    • Commitment to expanding access to care for the underserved

    Education and Experience

    • Graduation from an accredited Dental Hygiene program
    • 3 years of dental hygiene experience is preferred, but not required
    • Experience working with dental software (EagleSoft & Dexis)
    • Previous experience working in a community health clinic or pediatric dental setting is preferred
    • Bilingual (English/Spanish) applicants will be given preference

    Terms

    This is a grant-funded position with a pre-determined rate of pay and set number of hours for the initial grant term, which ends June 30, 2021. If the hygienist proves capable of producing enough revenue to support their wages and associated employment costs, then employment may extend beyond the grant term.